If you happened to measure your ring size incorrectly, we are able to fix this for you. Unfortunately, because of the tungsten metal, we cannot resize your ring so it would need to be re-made. A flat fee of $10 covers return shipping, labor and materials.
- Purchase the Ring Exchange service from us.
- We will email you detailed instructions for returning your ring to us. You do not need to return the ring boxes, business cards, or any promos.
- After we receive your ring and it is inspected, we will work on your replacement.
- You can expect your ring to be made and mailed in 1-2 weeks depending on how busy we get. Keep in mind that although ring exchanges have their own service queue that is separate from brand new ring orders, we still work on exchanges in the order they are received. If we predict a size exchange taking longer than 2 weeks, we will let you know as a courtesy.