Excalibur Rings Return Policy
Recently, we have been getting a influx of exchanges for wrong ring sizes. These inquiries are time consuming, expensive and unnecessary. To avoid further delays due to oversight, a new policy is being implemented. All customer size exchanges now have a flat fee of $20 to cover shipping costs from our workshop to the customer. of course, this can be easily avoided by visiting a jeweler or purchasing one of our ring size finders prior to ordering your ring.
If your ring suffers a break or is damaged in any way, we will repair/replace your ring for free. You will just need to send your ring to us and pay for return shipping & handling ($10).